In response to the COVID-19 public health emergency, we added an additional approach to evaluating patients through the use of telemedicine. Although our providers prefer to evaluate patients in person, there are circumstances that allow for excellent care through the use of telemedicine services.
If you feel that you have an issue that may be evaluated through the use of telemedicine, please ask our providers or staff if a telemedicine visit would be appropriate. You may contact us in two ways to initiate a telemedicine visit. (1) You may contact the office directly and leave a message with your concerns and desire to initiate a telemedicine visit. (2) You may access the patient portal via this website under "Patient Portal". If you have not accessed the portal previously, please contact us with your email address and we will forward the security code.
We will first screen to see if the visit can be completed remotely. If possible, we will set up an appointment for you to video chat with your provider. If you have an issue for which you are unsure if a visit is needed, you may initiate communication with your provider electronically through a telephone call or patient portal message. Your provider will determine if a video or in-person visit must be scheduled.
You will need to consent verbally to using telemedicine options such as virtual check-ins and your provider must document that consent in your medical record before you use this service. During the COVID-19 pandemic, most insurance carriers covered this service but deductibles and co pays still applied. If you are unsure if your current insurance plan provides coverage for telemedicine visits, please contact your insurance provider directly.